Paulina Gutierrez | Client Reviews
She always answered her emails and left her phone number if I had questions
Aug. 04, 2015 by R.P.
Navarre, FL
Paulina was the most polite, friendliest person I talked with. She always answered her emails and left her phone number if I had questions about my loan. After my loan she called and asked my opinion about their loan process.Paulina is top notch
Paulina navigated me through the entire process, and took extra time
Feb. 10, 2016 by U.T.
Smith River, CA
I am a first time home buyer, and Paulina could not be more helpful, accessible, or kind. Even my real estate agent wants to work with her more.Paulina navigated me through the entire process, and took extra time to explain forms, disclosures needed, and priorities in the loan process (appraisals, inspections, etc.). I would not hesitate to have her help me again with another loan or purchase.
She helped us with our refinancing process.
Feb. 20, 2016 by I.O.
El Paso, TX
Paulina is very professional and knowledgeable. She helped us with our refinancing process. She was always available and very responsive to our needs and requests. We strongly recommend her.
Incredibly responsive.
Apr. 26, 2016 by K.M.
San Antonio, TX
I would highly recommend Paulina Gutierrez for your mortgage needs. Incredibly responsive. I was in constant communication with Paulina or a member of the team via telephone and email throughout the entire process. I will definitely be using them again in the future.
If you are shopping for a lender please contact Paulina
May. 04, 2016 by Jeff O.
Bastrop, TX
Going through the mortgage process can be very frustrating and time consuming. If you are shopping for a lender please contact Paulina, she was the most pleasant, kind, and transparent loan originator I have had the pleasure of working with. She made herself available 24/7 and always kept me updated through the whole process. We closed within the time specified and even the title company was impressed. I will definitely refer my friends and family to Paulina.
5 Stars
Jun. 24, 2016 by D.B.
Condord, CA
I had previously explored our refinance options. I was impressed by the potential terms offered and the loan representative. Unfortunately, the conditions for refinancing were not favorable at the time. Four months later, our refinance conditions were more favorable. Paulina responded and, again, the proposed terms were good and she expressed excellent knowledge, patience with our questions and helpfulness. The other loan company offered the same terms but we went with Paulina because we felt that she was more personable and would provide more care. We were right! Paulina provided excellent guidance through the process and continued to be patient, knowledgeable and caring. The original estimate was 45 days for the refinance process. Because of Paulina's follow through, we were signing loan documents in about 30 days! We were kept apprised of our loan status in real time and we were advised of any documentation needed immediately. I would not hesitate recommending her to my friends and family who may need to finance/refinance their homes. I will also be going to Paulina for any future financing needs.
Paulina was thorough and yet quick to ask the right questions, get the right info and response in a very timely manner.
Jul. 03, 2016 by Howard N.
Texas
We were put in contact with her and she immediately started the process. Once we had completed gathering the required information, she began the pre approval process. It was within a day or so that she informed us that we were preapproved for the requested dollar amount and followed it up with a written pre approval letter. We would recommend Paulina to thers seeking a new home.
Paulina Gutierrez - Exceeded my expectations!
Nov. 18, 2016 by PP. B.
El Paso, TX
It was a pleasure to work with Paulina as our loan officer. She helped us with the purchase of an investment property and was able to negotiate a great interest rate for the loan. Very knowledgeable in her field, and prompt on her responses. We will be coming back to her for future business. Thank you
Honest, effective, trustworthy
Nov. 11, 2020 by Fernando B.
El Paso, TX
Apply to refinance my home was a great experience with Paulina, she helped me and guided me to get the best rate for me compared to other options I had, was always available and super clear through all the process, she is very clever and transparent.